Innovation for the Public Good

Ker-twang is a design and innovation firm that partners with government agencies, academic researchers, and public-minded organizations.

Founded in 2013, we create services and systems that solve complex problems and improve people’s lives.

Systems Thinking

We're pragmatic about barriers to change, and help galvanize stakeholders to solve systemic challenges.

Behavior Change

We use participatory research and human-centered design to understand the complex and sometimes hidden factors that drive behavior.

Effective Communication

We use communication science to craft clear, engaging messaging that gets results.

Technology Development

We work with our network of specialists to prototype and scale high-quality offerings.
  • Ker-twang hands-down saved my research and in ways I couldn’t have imagined. They forever changed how I think about approaching data collection with individuals who have lived experiences of systems impacts. My team was given so much support by Harris, Nate, and the Ker-twang team — and often on the spot with the highest level of responsiveness. I could not have dreamed of a better service, more appropriately ‘team,’ because they were literally part of my research team from start to finish. Their innovation is unparalleled and they’re also genuinely kind humans.
    Professor Darcey Merritt
    The University of Chicago
    Crown Family School of Social Work, Policy and Practice

Our Work

We draw on a range of disciplines, from research and analysis to strategy and technology, to bring ideas to life. We use qualitative, participatory methods like human-centered design to understand the perspectives of the people we're building services for. Services we have helped build are used by millions of people around the world.


We work with organizations in the private, public, and social sectors. We’d love to discuss how we can help your organization. For business development or media requests, please contact one of our partners below.
Harris Levine
Nate Bernhard

Articles and Resources

What Nudge Theory got Wrong

The Time Tax

Human-Centered, Systems-Minded Design

About Ker-twang

Ker-wang is a social enterprise and Benefit LLC working to increase the number, quality, and availability of meaningful services for low-income people.